Worn under a uniform or on a lanyard. Designed for environments where visible devices create tension.
Phoenix for not-for-profits & community services in United Kingdom.
Phoenix credit-card sized. 12-month battery. Built for not-for-profits & community services teams across United Kingdom.
Where Phoenix earns its place on a nfps shift.
Why Phoenix fits nfps teams in United Kingdom.
Two-way audio to the Operations Centre through the paired phone. Operators listen, locate, and dispatch within seconds.
GPS outdoors. Wi-Fi and Bluetooth beacons indoors. Dispatch knows the floor, not just the address.
A doorstep visit, alone. One press on the lanyard reaches an operator, with location already on their screen.
Where Duress earns its place on a not-for-profits & community services shift.
Each scenario maps to a Duress product and to an outcome we can show in the audit log.
-
App ›An outreach worker on the street at 2am.
Duress App on the phone they already carry. Slide-to-alert, live audio to operators, manager paged in parallel. No second device to explain to the person they're trying to help.
-
Phoenix ›A family support worker on a difficult home visit.
Phoenix on a breakaway lanyard, hidden from view. Silent activation when escalation rises. No alarm sound to inflame the room. Just a live operator and a manager already moving.
-
App ›A mental-health responder at a crisis call-out.
Two-way voice from the Duress App keeps the Operations Centre on the line while the worker walks to safety. Audio recorded for clinical handover and the incident report your funder will want.
-
Phoenix ›A disability-support worker between visits.
Phoenix in the pocket, Safety Timer set on the walk in. If they don't cancel, the alert routes automatically. No requirement to remember to check in if everything is fine, just a quiet check that everything is.
-
App ›A volunteer on an emergency call-out.
Duress App provisioned per-licence. The volunteer downloads, signs in, they're covered. Issue a licence when they start their shift, release it when they're done. No device shipping for short-term volunteers.
-
PathfinderQuarterly funder report, NDIS audit, board paper.
Pathfinder produces the activation log: time, worker, client (anonymised where required), audio, dispatch chain, outcome. Funder-grade evidence built from real activations, not retrospective notes.
Safety that escalates itself.
-
Team Alerts.
Request a colleague before you escalate to emergency services. Local help first, operators second.
-
Check-in timers.
Scheduled safety timers escalate automatically to the Operations Centre if a user doesn't confirm.
-
Emergency module.
One-press SOS with live audio, video and location. The heart of every Phoenix shift.
12 months on a single charge.
12 months of protection on a single charge. Phoenix powers itself on and off to conserve battery, and a fifteen-minute top-up on the included Qi pad keeps it running.
12mths On a single charge. Powers itself on and off to conserve battery.
15min Full charge on the included Qi pad.
Maps to the acts your auditors quote in United Kingdom.
Primary obligation
Health and Safety at Work etc Act 1974
UK community-services and charity employers fall under HSWA 1974 with sector-specific overlays: the Care Act 2014 for adult social care, the Children and Social Work Act 2017 for children's services, and the Charity Commission's safeguarding guidance. Duress provides the audit-ready response trail each regulator looks for in a serious-incident report.
Also relevant
- Care Act 2014
- Children and Social Work Act 2017
- Charity Commission: Safeguarding and protecting people. Guidance
The mapping above is current as of publication. Get the security pack for the full posture document your compliance team will ask for.
Other tools nfps teams deploy.
Or step back to all not-for-profits & community services safety, or see every device compared.