Duress App

Your phone is the device.

From A$33 per user / month

Already in their pocket.

Runs on the phone your team already carries. No extra device to issue, charge, or replace.

Two-way audio direct to the Operations Centre. Operators listen, locate and dispatch within seconds.

Slide to send live location and audio to operators. Hard to misfire, fast under pressure.

Scheduled check-in prompts. If a user misses one, the Operations Centre is notified automatically.

Take a closer look.

Duress App detail view
Duress App in use
Emergency

One swipe. Help on the way.

The Duress App turns the phone your team already carries into a duress device. Slide to alert and a real operator in our Melbourne Monitoring Centre is already listening, already locating, already triaging.

Answered in under ten seconds.

Slide to alert. From the phone they already have. One swipe sends live location and live audio to our Operations Centre. No new device, no l

Slide to alert. From the phone they already have. One swipe sends live location and live audio to our Operations Centre. No new device, no learning curve.

A human in the loop. Instantly. Your alert lands in our Melbourne Operations Centre. An ASIAL-graded operator is listening, locating, and tr

A human in the loop. Instantly. Your alert lands in our Melbourne Operations Centre. An ASIAL-graded operator is listening, locating, and triaging before the first second is out.

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room an

Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room and outside it at the same time.

Verified. Dispatched. In seconds. Operators confirm the situation on live audio, then route police, fire or ambulance to your exact position

Verified. Dispatched. In seconds. Operators confirm the situation on live audio, then route police, fire or ambulance to your exact position. No explaining, no repeating.

Every second, saved. Audio, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training,

Every second, saved. Audio, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training, or evidence.

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day wit

The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day with the full picture, already written up.

Everything in one place. Alerts, locations and recordings land in your Pathfinder dashboard — manage devices, review incidents and run repor

Everything in one place. Alerts, locations and recordings land in your Pathfinder dashboard — manage devices, review incidents and run reports from any browser.

On the phone

Designed to disappear into the background.

Less than 2% phone-battery impact in background mode. Safety timer and check-in keep working with the phone locked.

0devices Extra hardware to carry, charge, or lose.
<2% Phone battery impact in background mode, even with the safety timer running.
Features

Safety that escalates itself.

  • Slide-to-alert.

    Slide to send live location and audio to operators. Hard to misfire, fast under pressure.

  • Safety Timer.

    Start a countdown before a risky task. If it isn't cancelled, an alert is raised automatically.

  • Check-in prompts.

    Periodic check-in prompts. If a user misses one, the Operations Centre is notified.

  • Medical ID.

    Operators see medical conditions and emergency contacts at the moment of an alert. Stored in the app, never shared off-shift.

Safety

Safety that doesn't wait for a press.

Background safety timer, missed-check escalation, real-human dispatch. Help, before anyone has to ask for it.

Duress and the environment.

Read our environmental report
  • No new hardware. The greenest device is the one you already own. Duress App runs on phones already in your fleet.

  • Cloud on renewable energy. Pathfinder runs on infrastructure backed by 100% renewable electricity contracts.

  • No packaging at all. Software-only. Distributed via the App Store and Google Play. Zero shipping footprint.

Our values lead the way.

  • Privacy first. Off shift means off. Nothing is tracked unless a shift is active or an alert is raised. Your team is protected, not surveilled.

  • Compliance built in. Every activation is logged with timestamps and audio. Audit-ready on day one.

  • We pick up the phone. A real Australian team on every call. We only succeed when your team is safe.

  1. Duress App requires an active software subscription. Prices shown are indicative and exclude GST.
  2. Emergency response times are typical Duress Operations Centre pickup times measured across the 12 months to March 2026. Actual times depend on network and phone conditions.
  3. ASIAL A1 certification refers to Duress Monitoring Centre grading in Australia. Not a statement of app performance.
  4. Background mode reliability depends on the phone OS, manufacturer battery-saver settings, and corporate MDM policies. Duress provides per-platform setup guides.
  5. Phone battery impact of <2% is measured in typical use with safety timer or check-in active and location set to Always. Heavy live-audio streaming during alerts increases impact.

Questions

Things people ask before they order.

Trust & security

Built for organisations that can't afford to get it wrong.

Every enterprise deployment starts with a security review. ISO 27001:2022 certified. Data stays in country. Independent third-party monitoring grade. Full incident audit trail.

View security & compliance documentation →

Information security

ISO 27001:2022

Independently audited. Renewed annually. Covers all Duress systems, infrastructure and monitoring operations.

Monitoring grade · Australia

ASIAL A1

Highest grading from the Australian Security Industry Association. The standard most government and healthcare tenders require.

Data residency

Stays in country

AU data processed and stored in AU. UK data in UK. No cross-border transfer of personal or incident data. Contractually guaranteed.

Duress App

Technical specifications.

Response & monitoring
SOS to live operator 7 seconds
Monitoring centre availability 24/7/365
Alarm escalation cadence 4 minutes
Monitoring grade (AU) ASIAL A1
Monitoring grade (UK) BS 5979 / NSI Gold
Supported platforms
iOS 11 and later
Android 5 and later
Hardware required None — runs on the user's phone
Pairs with Phoenix Series 2 over BLE 5.0 (~10 m)
Phone requirements
Connectivity 4G / 5G / Wi-Fi, with SMS fallback
Location Phone GPS; BLE beacons (room-level) or LoRaWAN indoor (~1 m)
Sensors Phone accelerometer (fall detection)
Permissions Location, notifications, camera, microphone

Specifications confirmed where noted in operational data. Hardware dimensions subject to verification before publication.

Compare

Find the right device for your team.

Falcon

Falcon

Lone workers & high-risk roles

Best for Field, healthcare, NFP
Connectivity 4G + Wi-Fi + SMS
Battery 7 days
Fall detection Yes

From $499 AUD

Order Falcon
Phoenix

Phoenix

Retail & office staff

Best for Retail, hospitality
Connectivity App-paired (Bluetooth)
Battery 12 months
Fall detection Yes

From A$349

Order Phoenix
Eagle

Eagle

Remote & rural workers

Best for Utilities, mining, remote
Connectivity 4G + Wi-Fi + SIM
Battery Up to 1 week
Fall detection Yes

From A$699

Order Eagle
App

App

Smartphone-first teams

Best for Office, mixed teams
Connectivity Phone data
Hardware None required
Fall detection Limited

Free · monitoring from $0.65/day

Get started

Roll Duress App out to your team.