Runs on the phone your team already carries. No extra device to issue, charge, or replace.
Runs on the phone your team already carries. No extra device to issue, charge, or replace.
Two-way audio direct to the Operations Centre. Operators listen, locate and dispatch within seconds.
Slide to send live location and audio to operators. Hard to misfire, fast under pressure.
Scheduled check-in prompts. If a user misses one, the Operations Centre is notified automatically.
The Duress App turns the phone your team already carries into a duress device. Slide to alert and a real operator in our Melbourne Monitoring Centre is already listening, already locating, already triaging.
Answered in under ten seconds.
Slide to alert. From the phone they already have. One swipe sends live location and live audio to our Operations Centre. No new device, no learning curve.
A human in the loop. Instantly. Your alert lands in our Melbourne Operations Centre. An ASIAL-graded operator is listening, locating, and triaging before the first second is out.
Your team is already moving. Managers get a call on their phone. Team members get a push on their device. Help comes from inside the room and outside it at the same time.
Verified. Dispatched. In seconds. Operators confirm the situation on live audio, then route police, fire or ambulance to your exact position. No explaining, no repeating.
Every second, saved. Audio, location, timestamps, operator notes. All of it lives in your Pathfinder dashboard, ready for review, training, or evidence.
The story, on the record. After every activation, a Duress operator calls the user for a voice-recorded incident report. You end the day with the full picture, already written up.
Everything in one place. Alerts, locations and recordings land in your Pathfinder dashboard — manage devices, review incidents and run reports from any browser.
Less than 2% phone-battery impact in background mode. Safety timer and check-in keep working with the phone locked.
Slide to send live location and audio to operators. Hard to misfire, fast under pressure.
Start a countdown before a risky task. If it isn't cancelled, an alert is raised automatically.
Periodic check-in prompts. If a user misses one, the Operations Centre is notified.
Operators see medical conditions and emergency contacts at the moment of an alert. Stored in the app, never shared off-shift.
Background safety timer, missed-check escalation, real-human dispatch. Help, before anyone has to ask for it.
No new hardware. The greenest device is the one you already own. Duress App runs on phones already in your fleet.
Cloud on renewable energy. Pathfinder runs on infrastructure backed by 100% renewable electricity contracts.
No packaging at all. Software-only. Distributed via the App Store and Google Play. Zero shipping footprint.
Privacy first. Off shift means off. Nothing is tracked unless a shift is active or an alert is raised. Your team is protected, not surveilled.
Compliance built in. Every activation is logged with timestamps and audio. Audit-ready on day one.
We pick up the phone. A real Australian team on every call. We only succeed when your team is safe.
Questions
The Duress App runs on your team's existing phones, so it works wherever they have mobile or Wi-Fi coverage — and falls back to SMS where data is weak. Journeys planned in advance can even raise alerts in blackspots with no reception. Every alert reaches our 24/7 Melbourne Operations Centre in about seven seconds.
Yes. The App is billed per active user per month and cancels anytime — there's no lock-in for teams under 25 users. Larger rollouts run on a 12- or 36-month term with volume discounts applied; your account manager confirms what applies to your order.
There's nothing to ship. Invite users in Pathfinder, they get a download link by SMS or email, sign in, and they're protected in minutes — most teams roll out the same day.
If they can use a phone, they can use Duress. One red button for an emergency, one tap to check in. Fall detection and check-in escalation run in the background. There's no new device to carry and nothing to charge — it's the phone already in their pocket.
Both. Self-checkout covers teams of 1 to 25 with no sales call. Larger organisations get a proposal with volume pricing, SSO and SCIM provisioning. The monitoring centre, the response, and the people who answer are identical whether you protect one user or twenty thousand.
Trust & security
Every enterprise deployment starts with a security review. ISO 27001:2022 certified. Data stays in country. Independent third-party monitoring grade. Full incident audit trail.
View security & compliance documentation →Information security
ISO 27001:2022
Independently audited. Renewed annually. Covers all Duress systems, infrastructure and monitoring operations.
Monitoring grade · Australia
ASIAL A1
Highest grading from the Australian Security Industry Association. The standard most government and healthcare tenders require.
Data residency
Stays in country
AU data processed and stored in AU. UK data in UK. No cross-border transfer of personal or incident data. Contractually guaranteed.
Duress App
Specifications confirmed where noted in operational data. Hardware dimensions subject to verification before publication.
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Phoenix
Retail & office staff
From A$349
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Remote & rural workers
From A$699
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App
Smartphone-first teams
Free · monitoring from $0.65/day
Get startedDownloads
Data sheet
Duress App technical data sheet
Full hardware specs, connectivity details, safety features, and integration requirements. Ready for your IT sign-off checklist.
Download PDF ↓
Security
Security & compliance pack
ISO 27001:2022 certificate, data residency statement, sub-processor list, modern slavery statement, and accessibility conformance report.
Download PDF ↓
Business case
ROI & business case template
Incident cost model, WHS compliance checklist, and ROI calculator pre-built for procurement sign-off. Used by councils, health networks, and large NFPs.
Download PDF ↓
Pricing
Volume pricing guide
Fleet and term discount tables for 25+ devices. AU, NZ and UK pricing. 12 and 36-month term structures. Includes DuressCare+ and monitoring bundles.
Download PDF ↓